Stemway Privacy Policy

Last Updated: 25-06-2024

1. Introduction:

Thank you for choosing Stemway. Your trust is our top priority, and we are firmly committed to safeguarding your personal data. This Privacy Policy provides detailed information about how we handle and protect your personal data when you visit our website and use our services.

2. Who We Are:

Stemway is a dedicated tutoring agency. If you have any questions regarding this policy or our privacy practices, please contact us at:
Email: info.stemway@gmail.com

3. Information We Collect:

When you interact with our website, we collect the following types of personal data:

• Names
• Region
• Email addresses
• Age
• IP address (used for security measures against spam attacks)

This information is gathered via forms that users can fill out voluntarily.

4. How We Use Your Information:

We use the information you provide to:

• Send out newsletters
• Respond to inquiries

Your data is kept confidential and is not shared with any third parties.

5. Data Storage and Security:

We store your data using AWS services. All the data is protected with AWS security measures and follows best practices for client-side data protection.

6. Access to Your Information:

While we normally do not display any personal data to third parties, users currently cannot modify their data once it's submitted. Any changes or corrections should be communicated directly to us via our contact email.

7. Third-Party Links:

Our website does not contain links to third-party websites. As such, this privacy policy only pertains to data collected on our website.

8. Updates to This Policy:

Changes to this policy will be reflected on this page. For major changes, users will be required to review and accept the updated policy again.

9. Contact:

If you have questions about this privacy policy or our data practices, please reach out to us at: info.stemway@gmail.com

10. New Product: Custom ChatGPT for Spaced Repetition Practice:

We have introduced a new product, a custom ChatGPT dedicated to performing spaced repetition practice. This service is available for free on the ChatGPT store.

Information We Collect:

When you interact with our custom ChatGPT, we collect the following data:

• Username
• Topics users are learning or want to include in the spaced repetition schedule
• Timestamp of questions created
• History of previous revisions with performance data

This information is essential for the spaced repetition algorithm to function properly. It is gathered as users create their own revision items (similar to flashcards) and store them in the memory, which is a database on AWS.

How We Use Your Information:

The data collected is used to:

• Optimize the spaced repetition algorithm
• Inspect usage patterns to improve the service
• Train our models to enhance performance

We do not disclose or sell this data to any third parties.

User Controls and Data Retention:

Users can create, correct, and delete their spaced repetition items, but only during revision times. The data is retained for 3 years, after which it is deleted.

Consent:

Using the custom ChatGPT implies consent to our data collection and usage practices. Additionally, when users create their profile, they must check a box indicating their consent and acceptance of the privacy policy and terms of usage.

Cookies:

We do not use cookies on the ChatGPT app, but we do use cookies on our website to enhance user experience and analyze website traffic.